24 /7, longer opening hours, services available when customers want them, transformational government…I could go on.

How come then my local library is always shut on a Thursday? The very day I want to go and read Martin Lukes in the FT?

And it’s also the local access point for the people’s network (free internet and PC access).

Is this another example of ODPM spin and the actually realities of local government services, apparantly being in the same place, but in fact moving in opposite directions?

Is it quantum e-government they’re after?