Well, the dearest beloved finally got to go to hospital today after waiting SIX MONTHS for an operation. Yawn, efficiencies.

‘You are now connected to ‘patient line’. Calls cost 39p a minute off peak and 49p a minute at peak times. Calls from mobiles may vary (ie will almost certainly be more)’.

Which pratt in the Blair government dreamed this up? Wot, in the age of Skype, internet calls and mobile phones, we get charged a fortune to phone a hospital.